Privacy Policy

Plunge by Pratt (ABN 33 262 479 021) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and manage your personal information.

1. Collection of Personal Information

We may collect personal information including:

• Name, address, contact details (email, phone number).

• Payment information.

• Purchase history and preferences.

• Communications between you and us.

2. Use of Personal Information

Your information is collected primarily to:

• Process your orders and payments.

• Provide customer support.

• Improve our products and services.

• Communicate marketing information (with your consent).

3. Disclosure of Personal Information

We may share your information with:

• Delivery and freight providers for order fulfilment.

• Payment processing companies.

• Professional advisors such as accountants or legal advisors.

• Regulatory authorities when required by law.

We do not sell or share your personal data with third parties for marketing purposes without your consent.

4. Security of Personal Information

We implement reasonable measures to secure your personal information from unauthorised access, disclosure, loss, or misuse. Data transmission over the internet, however, cannot be guaranteed as entirely secure.

5. Access to and Correction of Personal Information

You may request access to your personal information or correction of any inaccuracies by contacting us via the details below.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance user experience and understand website usage. You may opt out of cookies through your browser settings.

7. Direct Marketing

We may send you promotional information about our products and services. You can unsubscribe from marketing communications at any time by contacting us directly or via the provided unsubscribe link.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website.

9. Complaints and Enquiries

If you have any concerns about our privacy practices or this Privacy Policy, please contact us:

Email: admin@plungebypratt.com.au

Phone: 0410457077

We will address your query promptly and confidentially.

By using our website or providing your personal information, you consent to the terms of this Privacy Policy.